Privacy Policy

This notice is issued by IC Advertisers Pvt. Ltd., an advertising, printing and signage business in Srinagar, Jammu & Kashmir. Where this notice says “we”, “us” or “our”, it means that business.

It covers this public website only — the pages anyone can read, and the enquiry form on them. It does not cover the separate system our staff sign in to, information you give us in person, over the telephone, or on WhatsApp, or anything you send to a third-party service we happen to link to.

There are two forms on this website and they are the only places it asks you for anything: the message form on our contact page, and the quotation request. Nothing else on the site collects information about you.

Both ask for:

• Your name and a phone number — required, because we reply on the phone more often than not.
• An email address — optional.
• A company or organisation name — optional.
• Your message — required, and limited in length.

The quotation request additionally asks for the following, all of them optional:

• A description of the job — free text, because print and signage work rarely fits a menu.
• A quantity.
• A date you need it by.
• Files you choose to attach — artwork, a specification, or a photograph of something you want copied. Images are reduced in your own browser before they are sent, so what reaches us is smaller than what you picked. Attachments are stored on our own server, are used only to quote and produce your job, and are not shared or used as samples without asking you first. Files uploaded to a request that is never sent are deleted automatically within a day.

We only ever receive what you type and what you attach. There is no hidden field that collects anything about you.

When you submit the form, two further things are recorded alongside your message.

A one-way hash of your IP address — not the address

Your device’s network address is turned into a fixed, non-reversible token the moment your submission arrives, and the address itself is discarded and never stored. What we keep is a keyed cryptographic hash of it. It is not a bare digest: it is computed with a secret held on our server, because an unkeyed hash of an IP address can be reversed by brute force and would not be anonymous at all.

We keep it for one purpose — abuse detection. It lets us see that fifty submissions came from a single source, and to rate-limit that source, without our records containing anybody’s address. It cannot be used to locate you, and it is of no use to anyone who obtains the records without also holding the server’s secret.

Which page you sent it from

We record the path of the page the enquiry came from — for example /contact. It tells us which page prompted the enquiry. Nothing else about your visit is recorded: not the pages you read, not where you arrived from, not what browser or device you used.

Anti-spam checks that are not kept

The form carries two automated checks — a decoy field that a person never sees and never fills in, and a measurement of how long the form was open before it was sent. They are used once, to decide whether a submission was typed by a person or by a bot, and are not stored. A submission judged automated is discarded rather than saved; we record only that one was discarded, and never its contents.

This is not a list of things we promise never to do — it is a description of how the site is built today. If any of it changes, this page changes with it.

• No analytics. There is no Google Analytics, no Meta pixel, and no other measurement script on this site.
• No advertising or tracking technology. Nothing here builds a profile of you, retargets you, or is shared with an advertising network.
• No embedded map. Our address links out to Google Maps if you choose to click it; no map loads inside our pages, so Google is not contacted unless you ask it to be.
• No cookies for visitors. If you only read these public pages, this site sets no cookies at all — which is also why there is no cookie banner. There is nothing to consent to.
• No fonts fetched from a third party. The typefaces are copied into the site when it is built and served from our own server, so reading a page does not tell a font provider that you did.
• No account needed. Nothing on the public site requires you to register.

Reading this site stores nothing on your device and sets no cookie.

Cookies appear only if you sign in to the staff and customer system linked from the header. Those are:

• A session cookie, which keeps you signed in. It is restricted so that scripts on the page cannot read it, and it is sent only to this site.
• Display preference cookies, which remember your choice of light or dark appearance, your language, and which branch you are looking at. They hold a preference and nothing else.

All of them are strictly necessary to operate a system you have chosen to sign in to. None of them is used for advertising or measurement.

We use what you send us to:

• reply to your enquiry and answer your question;
• prepare a quotation, and, if you accept it, carry out and deliver the work;
• keep the business records that a printing and advertising business is required to keep — an order, an invoice, the tax record behind it;
• detect and prevent abuse of the enquiry form, which is what the hashed address above is for.

You give us this information voluntarily, for the purpose you sent it for. We do not use it for anything else, and we do not send you marketing you did not ask for.

[to be confirmed: Confirm the lawful basis and the consent notice wording required by the Digital Personal Data Protection Act 2023 with an adviser].

We do not sell your information, and we do not share it for anyone else’s marketing.

Within those limits, it is seen by:

• Our own staff, and only those who need it to answer you or to do the work. Access inside our system is restricted by role and by branch.
• The company that hosts our server and database, which necessarily stores the records on our behalf and is not permitted to use them for anything else.
• Suppliers involved in your job, where a job requires it — a courier needs a delivery address, a site owner may need the advertiser’s name. Only what that supplier needs, and only for that job.
• Anyone we are legally required to give it to — a court, a tax authority, or a regulator acting within its powers.

Several places on this site take you off it — the WhatsApp button, the telephone and email links, the “open in Google Maps” link, and our social media profiles.

Following one of those hands you over to a service we do not run. WhatsApp in particular is operated by Meta, and a conversation you start there is governed by Meta’s privacy terms as well as ours. We see the message you send us; we do not control what the platform itself records. The same applies to your telephone or email provider.

Nothing on our pages contacts any of these services until you click. We are not responsible for their practices, and you should read their notices if that matters to you.

An enquiry that becomes a job stays with the record of that job, because a quotation, an order and an invoice have to be traceable to the request behind them, and tax records must be retained for a statutory period.

An enquiry that does not become a job is kept for [to be confirmed: a retention period the owner has yet to set], after which it is removed.

Records in our system are first marked as deleted and then removed; a record marked deleted is no longer used or shown to staff.

No system is perfectly secure, and we will not claim otherwise. What we do:

• the site is served over an encrypted connection;
• network addresses are hashed before they are stored, as described above, so our records do not contain them;
• access inside our system is limited by role and by branch, so a member of staff sees only what their job requires;
• sign-in credentials are stored only in hashed form and are never written to a log;
• sensitive actions are recorded in an internal activity log, so that who did what is answerable;
• we do not take card details on this website, and there is no payment page here.

You can ask us to:

• tell you what information about you we hold;
• correct anything that is wrong or out of date;
• delete what you sent us, where we are not required to keep it for a legal or accounting reason;
• stop contacting you.

Ask by telephone or email using the details at the end of this page. We will need to be reasonably satisfied that you are who you say you are before we act — which usually means answering from the number or address the enquiry came from.

If you are not satisfied with how we handle a request, tell us first so we can put it right. You also have the right to complain to the relevant data protection authority.

[to be confirmed: Name the grievance officer or contact point required under the Digital Personal Data Protection Act 2023, and give a response time].

This website is aimed at businesses and adults commissioning work. We do not knowingly collect information from children. If you believe a child has sent us something, tell us and we will remove it.

We update this notice when the website changes. The date at the top tells you when the wording below last changed. Where a change materially affects how we handle what you have already sent us, we will say so rather than rely on the date alone.

Any question about this notice, or any request about your information, goes to:

Or use the enquiry form — though if your message is about deleting information, the telephone or email is quicker.